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Our policy for digital products and purchases.
Since our products are digital downloads, all purchases are generally final and non-refundable.
Once a digital product has been purchased and made available for download, we normally cannot offer a cancellation, return, or refund.
If you experience a technical problem and cannot access your purchased product, please contact us.
We will first try to fix the issue and make your purchased digital product available to you.
If we successfully fix the technical issue and make your purchased product available for download, a refund will generally not be provided.
We understand that unusual situations may sometimes occur. If you believe your situation is a special circumstance, please contact us and explain the issue.
Each request will be reviewed individually, and any refund will be provided only at the discretion of AB Creations.
Please make sure you select the correct product before completing your purchase. Digital product payments are considered final once the order is completed.
If you have a problem with your order, please contact us first so that we can help resolve the issue.
Sometimes a payment may fail or the order may not be completed, even though the amount has been deducted from your bank account.
If this happens, please don't worry. The deducted amount will normally be automatically returned to your account by the authorized payment gateway or your bank.
⏱ The amount may be credited back within 7 working days.
The exact time may depend on your bank or payment service provider. If the amount is not received after the applicable processing period, please contact your bank or payment gateway with your transaction details.
If you have any questions about your purchase or cannot access your digital product, please contact our support team.
Contact SupportPlease contact us as soon as possible if you experience any problem with your purchased digital product.